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Showing posts with the label Citrix Web Interface

Session Settings Not Listed in Citrix Web Interface web site.

In previous post , I mentioned on what need to be done by users in case the publsihed applications did not successfully launched in seamless mode. However, in some cases, users might not be able to see the option. This post will help to solve it. Issues : Session Settings preference is not listed in Citrix Web Interface web site. This is due to the option is not enabled. It can be checked at Citrix Web Interface Management Console. Troubleshooting   Launch Citrix Web Interface Management Console . Browse to Citrix Web Interface > XenApp Web Sites . You will see lists of created Sites.  Right click at the required farm URL.  Choose S e ssion Preference  This window will appeared. Browse to Remote Connnection > Display . You will see the option " Allow users to customize window size " is unchecked . Resolution : Check the option " Allow users to customize window size ", and press OK  Get users to refresh the Web

Published Application Launches Not In Seamless Mode

One of my new user was having this problem, whereas whenever he launched Citrix applications, the application launched within another window ( Windowception??? ). This issue was only occurred to him, but not to other users. Hence, it was safely said the issue is user-related, and not farm-wide. Issues : Application did not launch in Seamless mode, but inside another window session (in this case, the published application was Notepad). Troubleshooting  ** Note that these steps are to be taken from User ends, not the infra**  Ask the user to access Citrix Web Interface as usual.  Go to Preference > Session Settings  Take note on 'Window size:' column Resolution : Change current Window size to Seamless , and press Save . This is some Help notes provided by Citrix 

How To Configure Pass-Through on Citrix Web Interface

I received a request by my clients to enable pass-through to their Citrix Web Interface site. Not more than a few minutes after completion, they made a few complaints, saying that they needed to supply their credentials every time they launched published applications, which defeats the Single Sign-On (SSO) purposes. After a few minutes of troubleshooting, I realized that, in order to enable pass-through, there are more steps need to be taken, not simply enabling the feature. Description : Properly enabling Pass-Through, so users wot have to supply credentials every time they launched Citrix published applications, as below : How To Do :  Uninstall current installed Citrix Receiver Once un-installation completed, open command prompt, and type CMD  Browse to the installer location, and run command (  CitrixReceiver.exe /includeSSON )to install Receiver with SSON enabled Proceed with installation When you can see this in P