This is not really impacting to customers though, but it annoys me much whenever I login to my workstation ( or any workstation installed with this plugin). Issue : Received below error after installing Citrix Online Plugin Troubleshooting : It is because this plugin is automatically launched every time user login. Resolution : After login to workstation / server, click OK . Browse to Start > All Program > Startup > Right click at Online plug-in , and choose Delete Click at Delete Shortcut . The message box will no longer appeared on next logon.