This one should be easy if you have a good troubleshooting skill. When I wanted to upgrade VMware Tools from previous version to the latest version, the installation hung at " Installing VMXnet3 driver ". I used a few methods to get it upgraded : 1) simply upgrade VMware Tools from vCentre - hung 2) downloaded VMware Tools from here ( https://packages.vmware.com/tools/esx/index.html ) and get it installed - hung 3) Uninstalled current VMware Tools, rebooted the machine - blue screen 4) Uninstalled current VMware Tools, without rebooting the machine, performed upgrade from vCentre - hung 5) Uninstalled current VMware Tools, without rebooting the machine, performed manual upgrade usign EXE file- hung So this made me thinking, the issue might not due to the installer ( as I tried from vCentre level as well as manual installation), but due to VM itself, as it hung at exact status (Installing VMXnet3 driver). When I checked the