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Showing posts with the label Visual Studio

Unable to Log In to Visual Studio

Recently, one of my users complaining because they he could not activate Visual Studio with his MSDN account. It works fine on another machine, but not his. I tried mine, and I still got the same error - thus it was safe to rule out it is not license / user issues, but more towards computer issue. Error : Microsoft Visual Studio We could not add the account Service returned error. Check InnerException for more details Troubleshooting : Back to basic - let's start from beginning... Trying to sign in will throw this error window. Selecting Close on above window would throw this Security Alert warning.  Selecting View Certificate on above window would give us this.  Let's view Certification Path, and view Root CA certificate by selecting the root certificate in Certification path | View Certificate  So it seems the Root CA (in my case) is issued by Baltimore CyberTrust Root.  Do I have that on that mach